Multiple pop-ups from ask.couplose.com website are the sign of your PC and your browser to be infected by certain adware. These pop-ups are quite annoying, but the most serious part of the story about them is the fact that they’re very misleading and dangerous. This guide is dedicated to removal of these pop-ups and related adware from your computer.

ask.couplose.com pop-up window
Screenshot of ask.couplose.com pop-up

The attack of adware causing ask.couplose.com pop-ups often takes place when users download and install some other free applications into their computers. Hence, users need to pay extremely close attention to what other free software they’re suggested to make a part of their PCs. This is why it is important to carefully read the End User’s License Agreements (EULAs) of all such free applications. These documents generally clearly mention about other hidden software suggested for you to become the part of your computer.

When you’re in the process of installing freeware you need to make sure you select the option of the advanced or custom installation, but not the standard one. This is the place where you may uncheck all third-party useless applications from being installed into your system by default.

When users fail to be attentive then end up installing a lot of annoying adware causing ask.couplose.com pop-ups. For example, we’ve seen that BetterMarkIt adware is engaged in distribution of such pop-up windows, but the name of the adware could be different.

The pop-ups from ask.couplose.com website are generally very misleading. They may tell you about various PC problems and about the need to download and install all sorts of other applications into your system, which don’t represent any value for your PC. If you’ve seen such ask.couplose.com pop-ups in your browser we recommend you to undertake all the necessary measures listed below, which will help you to eliminate the related adware from your computer. The last but not the least, consider purchasing the premium version of the recommended antivirus, which will help you to prevent all further possible adware and malware attacks on your computer.


Download antimalware we recommend you to get rid of adware automatically (click on the button below):

IMPORTANT NOTICE before you download! GridinSoft Trojan Killer is a shareware application. Its 15-day free trial is only able to remove 2 (two) infected items for free. In case your system is seriously infected payment must be made for its full registered version, which will remove all threats identified during the scan of your computer. If your computer requires a powerful real-time protection from GridinSoft Trojan Killer to prevent your computer from being infected with adware in the future, payment needs to be made for its license key after 15 days of its free trial expire. If you would like to extend the duration of free trial period of GridinSoft Trojan Killer and the limit of infected items to be removed during this free trial, please create the support ticket by going to this online form. We will give you a personal temporary license key to evaluate GridinSoft Trojan Killer and will send it to you by email, hoping that you will seriously consider purchasing its full version for ultimate antimalware protection.

Steps to uninstall adware automatically:

  • Download GridinSoft Trojan Killer through the download button above.
  • Install the software and scan your computer with it.
  • At the end of scan select the action you would like Trojan Killer to perform with infected items in your PC (“Delete“, “Ignore“, “False positive” and “Move to quarantine” actions are available). You may select some specific action for single infected item, or apply such actions to all items:
  • scan_ended

  • Click on “Apply” button to apply these actions selected by you.
  • In the upper menu of GridinSoft Trojan Killer click on “Tools” button (in the form of suitcase) and select the option “Reset browser settings“:
  • tools_reset_browser_settings

  • Choose browsers you want to be reset and select specific reset options. Finally, click on “Reset” button as shown below:
  • reset_browser

How to prevent your PC from being infected with adware using GridinSoft Trojan Killer.

  • In the upper menu of GridinSoft Trojan Killer click on “Protection” button (in the form of shield) and click on “Start“:
  • protection_start

  • You will notice this option enabled in system tray of your PC:
  • protection_on_in_tray

  • With this option enabled, Trojan Killer will help you to prevent execution of malicious files by you ahead of time:
  • malicious_item_blocked

  • We recommend that you click on the “Confirm” button each time threat is detected by Trojan Killer with “Protection” mode enabled.

Guide to uninstall related adware manually:

Uninstalling related adware from the Control Panel of your computer:

  • In Windows XP, Vista or 7, click on “Start” button and select “Control Panel“:
  • Start Control Panel in Windows XP, Vista and 7

  • In Windows XP, click on “Add or remove programs“:
  • Add or remove programs in Windows XP

  • In Windows Vista or 7, click on “Uninstall a program”:
  • Uninstall a program in Windows Vista and 7

  • Find any suspicious adware in the list, right click with the PC mouse on it and select “Remove“.
  • If you use Windows 8.1, you may right-click on “Start” button and access “Control Panel” from there:
  • Locate Control Panel in Windows 8.1

  • In Windows 8, move the computer mouse towards upper-right corner of your screen and click on “Search” button:
  • Windows 8 Search button

  • Type “Uninstall a program” and go to “Settings” menu where you will find the option to uninstall software from Windows 8:
  • Uninstall a program in Windows 8

  • You will see the list of installed software on your computer. Find any suspicious adware in the list, right-click on it and select “Uninstall/Change“.

Removing any suspicious adware from the extensions of infected browsers:

Disabling and removing any suspicious adware extension from Internet Explorer:

  • Click on Internet Explorer gear-wheel icon, then click on “Manage add-ons“:
  • How to manage add-ons of Internet Explorer

  • Find related adware extension, then click on “Disable” button related to it:
  • How to disable IE extension

  • Alternatively, you may right-click on specific extension and select “Disable” option attributed to it:
  • Disabling Internet Explorer extension

  • Restart Internet Explorer.

Disabling and removing any suspicious adware extension from Google Chrome:

  • Click on Google Chrome settings button in the form of three horizontal lines, then click on “Settings“:
  • How to access Google Chrome Settings

  • Click on “Extensions” in the left sidebar of the window, then find any suspicious adware extension, uncheck (disable) it and, finally, click on trash can icon next to it:
  • How to remove Google Chrome extensions

  • Restart Google Chrome.

Disabling and removing any suspicious adware extension from Mozilla Firefox:

  • Click on Mozilla Firefox settings button in the upper right corner of it (in the form of three horizontal lines), then click on “Add-ons“:
  • Mozilla Firefox extensions

  • Find related adware extension (add-on) and click on “Disable” and “Remove” buttons related to it.
  • Restart Mozilla Firefox.

Disabling and removing related adware extension from Opera:

  • Click on Opera button in the left upper corner of its window, then click on “Extensions“. Or you may use “Ctrl+Shift+E” hotkey combination alternatively:
  • Opera extensions

  • In the “Extensions” window that appears look for any suspicious adware extension. Click on “Disable” button related to it, then click on “X” to remove it from Opera extensions completely.
  • How to disable and remove extensions in Opera

  • Restart Opera.